Common Questions

Patterns

How do I know what size to order?
The patterns include all sizes from XS to XXL, and a few include plus sizes. Refer to the measurement charts here to determine your size.

I love your patterns! How can I automatically order new patterns?
We have a great auto-ship program. You can find more information here.

Fabric

Should I pre-wash my fabric? How do I care for garments after they've been sewn?
The Sewing Workshop hesitates to dictate how to treat a fabric because every fabric behaves differently. But generally, every fabric is washable. To determine whether you like the results of washing your fabric, cut off a 4” square from one corner of the piece, and wash and dry it. If you like it, then continue to wash the garment, if you don’t, then put it in the category of a dry-clean garment.
Linda Lee’s personal fabric care concept:
I rarely wash any fabric. While I might pre-wash a fabric, I still dry clean most of my finished garments. I think they look better and last longer.

Do you send fabric samples?
Please give us your mailing address and we will be happy to send one or more samples.

How do I know the width and fiber content of a fabric?
Each product details the width and fiber content, along with the price per half yard, full yard and additional design information to help you with your purchase.

My pattern requires 2½ yards of fabric. Do you offer specific yardage?
Yes! We offer fabrics by the full and half yard(s). If you have more specific yardage requirements, please call with your order, 800-466-1599.

Website

Why can't I sign into my account?
Username Retrieval here.
Password Reset here.
No account? Register for an Account here.
You may also have multiple email addresses registered. Contact customer service, email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Do you ship internationally?
Yes! See Shipping + Returns for more details here.

What are your shipping costs and delivery times?
We pride ourselves on our quick delivery but we can't always ship at lightning speed! Please be patient during holidays, website sales or employee vacations.  
See Shipping + Returns for more details here.

Downloading Sew Confident! & ePatterns

Your ePatterns and Sew Confident! files are yours to keep! Download files multiple times, keep each file on your hard drive, print out or store on your portable device. You can always access each file using your Sewing Workshop account. Each file is stored under Your Account. Most recent order seen first.

Everything you need to know about downloading ePatterns, click here.

For our exclusive Sew Confident! members, click here for details on downloading tutorials.

Wholesale Inquiries

Join the Sewing Workshop team and sell our patterns in your fabric store! Download a Wholesale Order Form here.

How do I place a Wholesale Order?

You can place orders via phone, fax or email. Unfortunately, we no longer take wholesale orders online.

p: 800-466-1599   f: 785-357-0835   email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Fabric Care

The Sewing Workshop hesitates to dictate how to treat a fabric because every fabric behaves differently. But genereally, every fabric is washable. To determine whether you like the results of washing your fabric, cut off a 4" square from one corner of the piece, and wash and dry it. If you like it, then continue to wash the garment. If you don't, then put it in the category of a Dry Clean Only garment.

Linda Lee's personal fabric care concept:

I rarely wash any fabric. While I might pre-wash a fabric, I still dry clean most of my finished garments. I think they look better and last longer.

Download Info

Receiving your download purchase is easier than ever!

You receive your files automatically. Here’s a few tips and tricks to make the downloading & printing process a little easier!


Downloading

Downloading via Website
Once your order is placed, you will automatically* see your files. Files are listed on the Order Confirmation page.

PatternDownload-HowToInfoWEB-Sewing Workshop Download Patterns

*PayPal Customers There's a slight delay in payment processing. To obtain your download, find Hello, Your Name. To the right you will see Your Account. Click Your Account to see your Order History and file downloads.


Downloading via Email
You will also receive an email immediately after your order is placed.

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Click on link, save file and ENJOY! See Printing section for further details on pattern downloads.


Your Account

To access your pattern downloads and/or tutorial files after purchase, you need an account on our website. You can set one up here.

Benefits

  • Did you delete your download accidently? Did you delete the email with a link access to the files? No problem! Access all your files after initial purchase and/or download. Files don't expire!
  • You will have acess to your complete order history. See what you've purchased including tutorials, pattern downloads, printed patterns, fabric, sewing notions and more.

If you already have an account but are having trouble logging in, use these links to access your account.


Sew Confident! Tutorials

Sew Confident! tutorials are available to purchase as a single tutorial, small bundles or as a yearly package.

  • Single Tutorials — you will receive approximately 1 file per tutorial.
  • Small Bundles — you will receive 3-4 tutorials depending on bundle size.
  • Yearly Package — you will receive 4 - 14 tutorials, depending on the year, plus additional bonus materials.

See the Sew Confident! page for more details.


What’s Included?
In each Pattern Download purchase, you will receive 4 files:

  • Pattern Instructions — formatted for 8.5" x 11" only.
  • Home Printer version — pattern prints on letter-size paper, 8.5" x 11" sheets. See Pattern Assembly for further instructions.
  • Copy Center version (US only) — pattern prints on wide format plotter. No piecing necessary. (ex. eShrug dimensions 38.75" x 30.75")
  • Copy Center version (International) — pattern prints on wide format plotter, A0 size. No piecing necessary. Most patterns come on multiple A0 sheets.
  • Pattern Download Info Page

Printing
Our ePatterns, instructions and pattern, are formatted in a PDF file. Use Adobe Reader or Adobe Acrobat to open and print pattern. If you don’t already have it, you can download the updated version here. http://get.adobe.com/reader/
All patterns are full-scale with all sizes included.
For your convenience, Home Printer & Copy Center versions are now included in one product.

Printing Specifics

  • Do Not Scale to Fit, Do Not Crop, Print Scale at 100%
  • No Additional Borders

Test Square
Each printed page will have a number, starting with 1. On Page 1 you will find a Test Square that will measure 1" x 1", 2.5 x 2.5 cm. Measure this square to ensure accurate printing size.


Pattern Assembly
Every pattern includes a Page Assembly Guide. This guide is a map to help you piece each page together to create your pattern. Use this guide to tape each sheet together.
Each page has a Margin box for alignment, part of which will be trimmed. See Order of Assembly.
*Tip: Think of your pattern in rows and columns. Tape your pages together in rows from left to right. (ie. Pages 1-5, 6-10, 11-15).


Order of Assembly

  • Trim along right-hand margins of all pages
  • Tape together each row starting at the top (eShrug & eVest have 3 rows)
  • Trim along bottom margins
  • Tape together each row (ie. Row/Pages 1-5 tape to Row/Pages 6-10, Row/Pages 6-10 tape to Row/Pages 11-15)
  • Cut out pattern along desired size
  • Enjoy!

 

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Customer Care

Auto-Ship Program

Do you love every Sewing Workshop pattern? Do you order the new patterns the day they come out?

Then we have the perfect plan for you! When a new pattern comes out, you will be the first to receive the pattern.

Here's how it works:

  • We will keep your credit card information on file. Please notify us if anything changes.
  • You will receive the special email price on the pattern, plus free shipping.*
  • We'll mail out your pattern first!

Please contact us at 1.800.466.1599 or email: This email address is being protected from spambots. You need JavaScript enabled to view it. for any additional information. Sign up today!

*Domestic orders only. For international orders, you will be charged for the actual shipping cost only.


Shipping + Returns

ADDRESS

301 South Kansas Avenue, Suite A
Topeka, KS 66603

SHIPPING

All orders are shipped either USPS First Class Mail and/or Priority Mail or UPS. You can choose which method you would like at checkout. Large orders with combined products weighing over 13 oz. must go either USPS Priority Mail or UPS.

Shipping cost is determined by weight only, plus a handling charge.

We are a small company. Shipping time starts when it leaves our shop, not when you place your order. Please be patient as we fill your order as quickly as possible.

INTERNATIONAL SHIPPING

We do ship all products internationally via USPS International Mail. This is the most cost effective & convenient shipping method for our international customers. International shipping costs have increased significantly, so you will notice an increase in your total. Thank you for your understanding.

RETURN & REFUND POLICY

30-day Return Policy

  • Please contact us before sending any returns or exchanges. (800) 466-1599 or This email address is being protected from spambots. You need JavaScript enabled to view it.
Refund Policy
  • We cannot accept fabric returns once the fabric is washed. Refer to our FABRIC CARE recommendations.
  • We do not accept returns on special order fabrics or end cuts.
  • We have a 25% restocking fee on all regular and sale priced fabrics. Please request swatches.
  • Please contact us for a fabric swatch to ensure your satisfaction. Fabrics do sell out quickly, so keep that in mind when requesting swatches. Or feel free to call with specific questions. (800) 466-1599 or This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Refund for product price only. Does not include shipping & handling cost. Customer is responsible for return shipping costs.
 

Sew Confident! Class in a Flash Help

Receiving your Sew Confident! tutorials is easier than ever!

You will receive your files automatically. Here’s a few tips and tricks to make the downloading process a little easier!

Important! You must login to your account or create an account on our website to access your tutorials online!


Downloading

Downloading via Website
Once your order is placed, you will automatically see your tutorial files. Files are listed on the Order Confirmation page.

SewConfident DownloadInfoScreenShot

See Current Year Access for more information on downloading your tutorials after initial purchase.


Downloading via Email
You will also receive an email immediately after your order is placed.

SewConfident EmailLinksScreenShot

Click on each link, save file and ENJOY! See Storage or Printing section for further details.


Current Year Access

When subscribing to the current year of Sew Confident! you can access your files right away via your online account only. When a new tutorial comes out each quarter, you can access previous and new tutorials online. Follow the steps below to access your sewing library.

  • Go to sewingworkshop.com
  • Click LOGIN along top bar or use direct link here to access your account.
  • Click on YOUR ACCOUNT to the right of Hello, Customer Name. All orders will be listed below.
  • Hopefully you will have many orders listed! Find your Sew Confident! order according to year. Your files will be available for download anytime.

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Storage

You can access your Sew Confident! tutorials anytime! Use the Downloading instructions above.
Once downloaded you can store the files on your hard drive or portable device. Example: To store file(s) on your iPad, email the file(s) to yourself and open in iBooks.


Printing
Each tutorial is formatted in a PDF file. Use Adobe Reader or Adobe Acrobat to open and print tutorial. If you don’t already have it, you can download the updated version here. http://get.adobe.com/reader/

Print each tutorial on 812" x 11" paper and organize each tutorial in a binder. You will have quite a sewing library once the year is done!


Linda Lee + Bluprint

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Sew Confident! Help

Click here for help with Sew Confident! files.